Johns Hopkins University’s (JHU) Osher Lifelong Learning Program is seeking a casual Academic Program Assistant to provide virtual administrative and logistical support to Osher members, faculty and staff. This specific role supports Osher at JHU online classes.

Specific Duties & Responsibilities

• Provide office administrative support to Osher members, faculty & staff’s communication and schedules through e-mail, electronic calendar, and online meeting platforms (i.e. Zoom and Teams).
• Use various software applications such as spreadsheets, relational databases, statistical packages, and graphics packages to assemble, manipulate, and/or format data, reports, documents, and other types of communication.
• Using Ace ware database for entering member and prospective member registrations and report generation.
• Provide occasional support to the Program Director.
• Other duties as assigned.

• High School Diploma or graduation equivalent.
• Two years office/administrative experience.
• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

• Two-year Degree is preferred.
• Prefer experience in an academic working environment.
• Experience using Ace ware Database, JHU SAP and preferred.
• Experience working with senior citizens and lifelong learning programming preferred.

Special Knowledge, Skills, & Abilities

• Excellent communication and interpersonal skills and ability to work collaboratively and effectively with diverse constituents.
• Must be detail oriented.
• Intermediate MS Office Suite skills.
• Competency in using various software applications such as spreadsheets, relational databases, statistical packages, graphics packages and electronic calendaring.
• Excellent organization, planning and time management skills.
• Ability to analyze and solve problems quickly, creatively and sometimes during unpredictable circumstances.
• Demonstrated professionalism and patience regarding the needs of adult learners, especially older adults.
• Ability to work independently with limited direct supervision and as part of a team.

Classified Title: Academic Program Assistant 
Role/Level/Range: ATO 37.5/02/OD  
Starting Salary Range: $16.20 - $28.80 HRLY (Commensurate with experience) 
Employee group: Casual / On Call 
Schedule: 9:00am-8:30pm (no more than 7 hours per day) Primarily Tuesday, Wednesday and Thursday with an occasional Monday or Friday based on need, instead of Tuesday to Thursday 
Exempt Status: Non-Exempt 
Location: Remote 
Department name: Osher Gift Program  
Personnel area: School of Arts & Sciences